Residential & Commercial Service & Service Agreements

Read about our service agreements for Pennsylvania customers

Bolster-DeHart, Inc. would like you to have access to details about our services and how our process will unfold if you choose to work with us. Read on to find out how we treat both residential and commercial customers!

Residential

Service

Regular scheduled maintenance is recommended to keep your equipment operating efficiently, reduce costly breakdowns and the inconvenience they can cause.

Our highly trained technicians are a skilled, dedicated team of individuals that perform routine maintenance and emergency service when called upon. The technicians attend factory training and in-house training on a regular basis to keep up with a rapidly changing industry. They receive technical and customer service training procedures to maintain their competency.

Each technician is EPA certified and is equipped with the latest electronic diagnostic instruments. Technicians are equipped with a cell phone for access to the office for support, the manufactures for support and the customers.

Your heating/cooling equipment is a major investment and the energy usage is a concern for everyone today. Regular scheduled maintenance is recommended to keep your equipment operating efficiently, reduce costly breakdowns and the inconvenience they can cause. Please review the service agreement plans listed below and decide which plan is best for you.

Emergency Service

When the technician arrives, he will charge a diagnostic fee to diagnose the problem with no travel time charges. He will then quote the repair before performing any additional work. Service repairs are guaranteed one year for the parts and the labor.

Service Agreements

Did you know...

• Many air conditioners are over or undercharged by 10 to 20%.
• An air conditioner that is 10% under charged uses 20% more electricity.
• Properly maintained equipment:
  • Uses less energy – saving you money!
  • Lasts longer – saving you money!
  • Is safer – protecting you and your family.
  • Breaks down less – it’s keeping you comfortable when you need it.

At Bolster-DeHart, Inc. we know you rely on your heating system to keep you warm during the dead of winter and your cooling system to keep you cool and dry in the muggy summer heat.

We know that comfort systems need regular maintenance to keep them running at peak efficiency, and to avoid the inconvenience of equipment breakdowns - especially during severe weather. Did you know that over 90% of emergency calls could be avoided with proper maintenance?

Your comfort system will use less energy and save you money when you have annual maintenance performed by a trained HVAC professional. Also, you will be more comfortable. Properly maintained systems work better, break down less and use less energy. Our tune-ups include a complete check of your system, giving you peace of mind knowing your equipment is safe and operating properly.

Which level of protection is best for you?

Comfort Plan*

• 15% discount, part & labor
• 15% discount, diagnostic fees
• Annual heating tune-up
• Annual cooling tune-up
• No overtime charges
• Priority emergency service

Comfort Plan Plus*

• 50% discount, parts & labor
• 50% discount, diagnostic fees
• Annual heating tune-up
• Annual cooling tune-up
• No overtime charges
• Priority emergency service

YOUR SATISFACTION IS GUARANTEED

*Plans are transferable to new homeowner by contacting Bolster-DeHart, Inc. or transfer to new home locally depending on comparable equipment in home.

*Courtesy reminder calls to schedule maintenance.

*Loyalty Credits for each consecutive year you are enrolled in our plan at $50/year. You can accumulate up to $500 in credits and apply them to equipment purchased from us.

Commercial

Systems Maintenance and Operations

Our commercial systems maintenance programs can keep your building operating costs low and ensure you get the most from this asset.

As a building’s facility manager, you are responsible for the proper standard of care for its occupants. Aside from the health and wellness of the employees or tenants in your building, how can you go wrong with lower utility costs and extended life on your HVAC equipment?

We provide full-service HVAC maintenance, with dedicated staff to ensure ongoing system maintenance, warranty compliance and quick repair. Our commercial systems maintenance programs can keep your building operating costs low and ensure you get the most from this asset.

Commercial Service Agreements

Prevention

To save on utility bills and service calls, we urge you to take a preventive approach to heating and cooling. All of your heating and cooling systems should be included in a regular inspection and maintenance program.

Why should you sign up for a Maintenance Agreement?

Properly maintained equipment:

• Functions more efficiently
• Lasts longer
• Saves you money!

What does our Maintenance Agreement include?

Comfort Plan*

• 15% discount, part & labor
• 15% discount, diagnostic fees
• Annual heating tune-up
• Annual cooling tune-up
• No overtime charges
• Priority emergency service

Looking for a price? Get a no cost, no obligation free estimate.